Privacy Policy – Kanna Spa

Effective Date: November 26, 2025

Kanna Spa (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website, services, or booking platforms.

1. Information We Collect

We may collect personal information that you provide voluntarily, including but not limited to:

  • Name, email address, phone number
  • Billing and payment information
  • Appointment and service preferences
  • Any other information you provide when contacting us or making a booking

We may also collect non-personal information automatically, such as:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Date and time of your visit

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services and appointments
  • Process payments and communicate with you about bookings
  • Respond to inquiries and provide customer support
  • Send marketing communications if you have opted in
  • Improve our website, services, and user experience
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With trusted service providers who help us operate our website, process payments, or manage bookings
  • When required by law or legal processes
  • In connection with a business transaction such as a sale or merger

4. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience and analyze website usage. You can manage or disable cookies in your browser settings, but some website features may not function properly without them.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to your information
  • Request the deletion of your personal information (subject to legal and contractual obligations)
  • Opt out of marketing communications at any time

To exercise these rights, please contact us at info@kannaspa.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us.